Industrial/Organizational Psychology and Quality Assurance
November 29, 2010 0 CommentsThe role of Quality Assurance (QA) Analyst can trace itself to the growth of Psychology that took place in the United States toward the end of the 19th Century. The changing times of industrial growth were calling for a Psychology that was functional and could be used in practical settings. This “Applied Psychology” was taken into the real world, into schools, factories, advertising agencies, courtrooms, mental health clinics and businesses and eventually became formalized into the sub-discipline of Industrial/Organizational (I/O) Psychology. I/O Psychology deals with the development and application of scientific principles in the workplace.
One theory pertinent to QA to arise from I/O Psychology, The Theory of Scientific Management, came from Frederick Winslow Taylor. He applied scientific principles to the productivity of employees. The central ideas around his work focused on: job analysis as a means to determine the optimal way to complete a job ...
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